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If you change you mind about your Indy J Jewellery piece we will happily offer you the choice between a gift card, valid for 12 months or a full refund of the item’s purchase price, within the first 14 days of receiving your piece.

To organise a return please email us at to obtain a return autorisation (RA number).
Please allow up to 7 days for your return to be processed once received.

Indy J Jewellery will not accept any pieces when:

  • A piece has not been returned in its original condition: has been worn, scratched, damaged or is not in its original packaging.
  • *Due to hygiene reasons we cannot accept any returns on earrings.
  • Valid proof of purchase is required for all returns.
  • If the item is returned outside the timeframe stated above.
  • Any item’s purchased on sale
  • Return postage is at customer’s own expense for all exchanges and refunds.


If you would like to cancel your purchase, please email us at as soon as possible to request cancellation. A purchase can only be cancelled if your item has not been dispatched. Normal processing time is 1-2 business days.